This week, we're shining the spotlight on Ann Arbor’s largest independent automotive repair shop – ArborMotion 🔦! This Bosch Service shop uses Shop-Ware to deliver best-in-class repair service and top-notch customer service. Keep reading for more on this standout shop and the team behind it.
Locally owned and operated for over 30 years, ArborMotion specializes in servicing European, Asian, and domestic vehicles, providing expert service for all major brands. Sebastian Gaeta purchased ArborMotion in July of 2015. While the shop has earned a reputation for servicing expensive and exotic vehicles, 83% of their business actually comes from servicing non-sports cars.
The reputation stuck because Tim Pott, Shop Foreman at ArborMotion, is a local legend for Porsche repair knowledge. He has over 40 years of experience in running import auto repair shops! Owner Sebastian Gaeta is a Porsche expert and enthusiast himself, with over 25 years of experience in the automotive service industry. Nonetheless, Porsche vehicles make up only a fraction of ArborMotion's business. The bulk of their work comes from servicing “everyday vehicles” – and they love doing it.
ArborMotion's love for providing high-quality auto repair and excellent customer service is apparent in their Google reviews and industry accolades. In 2019 ArborMotion received the CarFax Car Care Top-Rated Service Shop Award. That same year they went on to be voted as a neighborhood favorite by Nextdoor.com! Congratulations are in order for Sebastien Gaeta who has successfully taken this Ann Arbor gem to new heights. Here at Shop-Ware, we look forward to being a part of this team's future growth and success!
Sebastien Gaeta, Owner, ArborMotion
* All images courtesy of ArborMotion.com and Linkedin
Shop-Ware provides professional-grade business solutions to the automotive industry’s leading repair shops so they can run entirely on the cloud; phone optional, and paper-free. Connecting the aftermarket together, Shop-Ware’s ecosystem enables next-generation shop efficiency and customer satisfaction without compromise. Full-service onboarding and best-in-class support provide everything a shop needs to transform its business and stay competitive long into the future.
If you’d like to learn more about implementing Shop-Ware as the solution in your shop, request a demo.