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Shop-Ware By Shop-Ware • Oct 21, 2020

Shop-Ware Client Spotlight: Autowerkes Maine

We've had the pleasure of getting to know the team over at Autowerkes Maine and thought they were a no brainer for our next client spotlight! Autowerkes is a state-of-the-art, 9,000-square-ft facility designed to repair the most cutting edge European marques. To keep up with the 225+ monthly vehicles at this multi-million dollar shop, Service Manager Mike Bergeron and Owner Voit Rich needed an equally impressive management system. Enter Shop-Ware.

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Meet Autowerkes

Founded by Voit Ritch in 1985, they've earned a reputation for being an exceptionally honest repair facility that charges fair prices and does excellent work. And you don't have to take their word for it - you can check out over 200, 5-star reviews on their website! This highly-rated shop is the #1 independent repair facility for European automobiles in the State of Maine. They have over 26 years of experience servicing BMW, Mercedes Benz, Porsche, Audi, Mini Cooper and Volvo.

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Owner Voit Ritch is known nationwide as one of the top European Automobile authorities and Autowerkes Maine is an original member of the prestigious BIMRS International BMW service organization. They are also a Bosch Authorized Service Center. His team of highly trained & certified technicians diagnose the most complex vehicle systems in use today!

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They have set a standard of excellence and built a reputation for using the latest technologies. All that being said, we are honored to have them as a Shop-Ware client and are thrilled that they have found our shop management system to be just what they needed. Click below to hear Service Manager, Mike Bergeron talk about the success they've found with Shop-Ware and our integration partners, 360 Payments and Broadly

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Shop-Ware as the Solution

Did you know that Shop-Ware’s Shop Management Software provides complete transparency from the shop to your customers? With our responsive, mobile-friendly design, you can engage with customers instantly on their devices. Repair approvals are sent digitally and approved in no time, cutting back on outbound calls.

Our digital workflow helps reduce human effort and eliminates mistakes. You will get cars through faster, saving you time and increasing your bottom line.

If you’d like to learn more about implementing Shop-Ware as the solution in your shop, request a demo.