Shop-Ware By Shop-Ware • May 27, 2021

How this Family-Owned Shop Supercharged Gross Profits to 58%

Meet AutoWorks of Tampa

Today, we’re shining the spotlight on AutoWorks of Tampa. Now pioneering a team of ASE-certified technicians, owner Bob Noriega first discovered his love for cars as a teen and, later, grew his passion into a successful business. 

Established in 2009, this full-service automotive repair center specializes in both domestic and foreign vehicles. Family-owned and operated, AutoWorks of Tampa takes pride in the quality of service they provide, using only the latest diagnostic equipment and best-in-class replacement parts. Their "service with a smile" mentality and keen attention to detail paid off, having been named a recipient of the critic's choice award for Best Auto Shop in the Tampa Bay area.

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The Challenge
Daily shop management was far from easy for Bob, who spent much of his time manually crunching numbers. He also struggled with finding a way to price out his ROs so they could make a decent profit. Overall, the shop's operations were inefficient and Bob knew that something needed to change. 

The Results 
After struggling with a clunky and time-consuming SMS, Bob decided to try Shop-Ware. Immediately, after adjusting the gross profit margins using Shop-Ware's GP Optimizer, AutoWorks of Tampa hit its monthly targets for the first time ever.


Not only did Bob have the best year in shop efficiency and profitability, but another big win was the extra time he had from not having to be at the shop every day.


*All images courtesy of AutoWorks of Tampa

The Takeaway
Like many shop owners, Bob struggled with efficiency and profitability. After implementing Shop-Ware, his gross profits soared and the shop was running itself. There is no better example of more time, more profit than AutoWorks of Tampa.

Shop-Ware as the Solution
Whether you're looking for a better work-life balance or the tools to run a more profitable business, Shop-Ware can help. Shop-Ware provides professional-grade business solutions to the automotive industry’s leading repair shops so they can operate phone optional, and paper-free. Connecting the aftermarket together, Shop-Ware’s ecosystem enables next-generation shop efficiency and customer satisfaction without compromise. Full-service onboarding and best-in-class support provide everything a shop needs to transform its business and stay competitive long into the future. 

If you’d like to learn more about implementing Shop-Ware as the solution in your shop, request a demo.