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Roxanne Doche By Roxanne Doche • Sep 29, 2020

Shop-Ware Client Spotlight: Detroit Garage

When looking for an SMS that could support their 5 locations, The Detroit Garage chose Shop-Ware. We couldn't be more excited to welcome them to the Shop-Ware family! 🎉

Their excellent customer service reputation, passion for their local community, and staff of world class technicians make them a cut above the rest. 

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Meet The Detroit Garage

The company takes pride in their Michigan roots. Being local is at the center of their culture, as well as their mission to change how people view the auto repair industry. Similarly, Shop-Ware enables a shop to enhance their customers' auto repair experience using complete transparency.

With such aligned missions, no wonder it's a match made in SMS heaven. Additionally, Shop-Ware offers multi-shop operations the most comprehensive set of tools available. The team can win back time spent on gathering and aggregating data. They can see and manage all locations, from anywhere.

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Detroit Garage operates five full service auto repair facilities throughout the metro Detroit Area. Their goal is to keep the customer's car properly maintained, which in turn reduces downtime and unexpected breakdowns. They also focus on preserving vehicle fuel efficiency and extending the life of the vehicle's engine.

In other words, The Detroit Garage always prioritizes what's best for the customer, regardless of its impact on profit. Boasting more than one-hundred five-star reviews, this extraordinary approach speaks for itself.

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*All images courtesy of The Detroit Garage

Shop-Ware as the Solution

Did you know that Shop-Ware’s Shop Management Software provides complete transparency from the shop to your customers? With our responsive, mobile-friendly design, you can engage with customers instantly on their devices. Repair approvals are sent digitally and approved in no time, cutting back on outbound calls.

Our digital workflow helps reduce human effort and eliminates mistakes. You will get cars through faster, saving you time and increasing your bottom line.

If you’d like to learn more about implementing Shop-Ware as the solution in your shop, request a demo.