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Roxanne Doche By Roxanne Doche • Jul 30, 2020

G2 Crowd Dubs Shop-Ware "Next-Level SMS"

Since their inception in 2012, G2 has cemented itself as one of the foremost, unbiased peer-to-peer review sites where businesses can discover, review, and manage the technology they need to reach their potential. Keep reading to see what G2 reviewers are saying about Shop-Ware.

Estimating_twitter_3_1024x5125 out 5 Stars

With 15 out 16 reviewers giving Shop-Ware 5 out of 5 stars, it's safe to say that there's no buyer's remorse among Shop-Ware users. Here are a few things they had to say:

  • "The ability to get approval of the text and email has worked out great. We are able to get a faster approval from the customer, which means we are able to get the work done sooner and do a few more cars per tech."
  • "Shop-Ware is very easy to navigate, both as a shop and as a customer. It's also great with building repair/service estimates from scratch or saving menu item services as canned jobs, with ease."
  • "The stand-out feature for us in Shop-Ware is the customer portal. We love that we are able to communicate all of our notes, with photos and videos, directly to our customers on their smartphones and computers."
  • "Shop-Ware has really taken estimating to a new level. The ability to search previous jobs to carry them into new estimates is a great time saver. Canned jobs for common tasks like diagnostics help to eliminate those commonly forgotten items."

Reviewers unanimously agree that an increase in efficiency, improved customer communication and ease of use are some of the benefits they've gained after making the switch to Shop-Ware's shop management system. To read all of the reviews and see a complete list of features check out Shop-Ware’s G2 Crowd profile. 

If you’re ready to change the way that your shop does business and give your customers the speed and solutions they deserve, schedule a Shop-Ware demo.