Shop-Ware By Shop-Ware • Oct 13, 2020

Shop-Ware Partners With Pronto

SAN FRANCISCO, California and GRAPEVINE, Texas, September 29, 2020 -

Shop-Ware, the industry-leading shop management system with an end-to-end digital customer experience, has been announced as a preferred supplier for the National Pronto Association.


Here's what that means for Shop-Ware users and Pronto-affiliated shops:

  • The strategic partnership will increase the efficiency and profitability of the network of Pronto Auto Care Experts (PACE), Pronto Smart Choice, and other Pronto affiliated shops.
  • Pronto affiliated shops will benefit from exclusive subscription offerings and package pricing.
  • Shop management training will be available in combination with Shop-Ware’s Analytics platform, to educate owners and managers on shop profitability and sustainability.
“Pronto values its network of service professionals,” says Carolyn Coquillette, Founder & CEO of Shop-Ware. “This partnership delivers innovation to ensure that member shops have the best technology to maximize profits and delight customers, today, tomorrow, and long into the future.”


National Pronto Association is made up of 80 Member Distributors with over 700 distribution locations. The Pronto Smart Choice and Pronto Auto Care Experts programs provide Service Center members the tools needed to run a successful business in a competitive marketplace.  “Shop-Ware has taken the SMS system to a new level by incorporating one-click efficiencies within the shop while communicating needed repairs to the car owner,” says David Wofford, Director of Sales and National Accounts for Pronto. “Shop-Ware provides a simple to understand electronic format which allows the consumer to review and approve by the touch of their finger on their own phone.”

Shop-Ware as the Solution

Did you know that Shop-Ware’s Shop Management Software provides complete transparency from the shop to your customers? With our responsive, mobile-friendly design, you can engage with customers instantly on their devices. Repair approvals are sent digitally and approved in no time, cutting back on outbound calls.

Our digital workflow helps reduce human effort and eliminates mistakes. You will get cars through faster, saving you time and increasing your bottom line.

If you’d like to learn more about implementing Shop-Ware as the solution in your shop, request a demo.