In January of this year, Shop-Ware announced a systems integration with AutoVitals to provide a seamless, automated workflow for auto shops nationwide. The press release highlights important upgrades that were made to further increase efficiency and profitability for mutual clients.
Shop-Ware + AutoVitals
With this exciting integration, Shop-Ware and AutoVitals combine to add increased efficiency to the automotive repair estimating process. With the combination of these powerful software tools, services advisors can use one integrated tool to save time when inspecting vehicles, compiling estimates, and completing repairs.
- Canned jobs configured and populated from the technicians’ AutoVitals tablet is passed to Shop-Ware’s recommendation field ready to be added to the estimate/approval
- Service Comments include notes about diagnose/test and other results
- These upgrades build upon AutoVitals and Shop-Ware’s existing integration
- Work order information from Shop-Ware is passed to AutoVitals’ Today’s Vehicle Page
- AutoVitals’ digital inspection results appear in Shop-Ware’s customer notes
- Notes, comments, measurements, images & videos taken in AutoVitals inspection will be available in Shop-Ware
- CRM: recommended services and inspection results in reminders
- AutoVitals’ customer opt-in status and text & email conversations from AutoVitals appear in Shop-Ware
- AutoVitals’ technician clock-in/out & job completion is available in Shop-Ware
- AutoVitals integration with Shop-Ware expands AutoVitals’ capabilities to increase shop’s ARO and improve shop efficiency by removing manual entry and duplication
By using this automated workflow, shops are able to reduce their administrative workflow by 50% and spend more time on customer service.
About AutoVitals 🔧
The AutoVitals’ team is obsessed with enabling shop clients to achieve results never before possible with traditional paper-based methods. The Digital Shop® Advantage means the most innovative and impactful products, a commitment to developing and instilling industry best practices in everything we do, and the automotive industry’s most thriving and collaborative online community. Learn more about AutoVitals’ solutions today.
About Shop-Ware 💻
Shop-Ware provides professional-grade business solutions to the automotive industry’s leading repair shops so they can run entirely on the cloud; phone optional, and paper-free. Connecting the aftermarket together, Shop-Ware’s ecosystem enables next-generation shop efficiency and customer satisfaction without compromise. Full-service onboarding and best-in-class support provide everything a shop needs to transform its business and stay competitive long into the future. Compete, profit, and win with Shop-Ware. Request a Shop-Ware demo today! 🏁