Today we're shining the spotlight on Toole's Garage and its self-marketing guru owner, David Toole! With multiple locations in Northern California, Toole's Garage delivers service with a smile – and they have the online reviews to prove it. This hybrid specialty shop is also a recipient of CoolCalifornia's Business of the Year award. Read on to check out more about this shop and the exciting things they're doing in the automotive aftermarket.
Meet Toole's Garage
Toole’s Garage is an independent, family-owned and operated auto repair shop. The shop started off with a single San Carlos, CA location and recently expanded into Valley Springs, CA due to popular demand. This MSO is owned and operated by David Toole, who has been working in the aftermarket since 1987. Transparency is at the forefront of Toole's customer service motto and Shop-Ware helps keep their customers informed every step of the way. With over 1,500 glowing customer reviews, it's safe to say that Toole's has cemented its reputation as a repair shop that customers can trust.
David took over Toole's Garage from his mentor in 2009 and the business has been on an exciting upward trajectory ever since. David has a list of fundamentals that he reviews with his team on a weekly basis to keep the focus on the right way to do business. His staff strives to always do the right thing, "bring it" every day, take responsibility, honor commitments, and keep things fun!
David has also become an influential voice in the aftermarket through his self-produced YouTube show, Shop Talk Live. Check out this fun interview with Shop-Ware Founder & CEO, Carolyn Coquillette:
Shop-Ware provides professional-grade business solutions to the automotive industry’s leading repair shops so they can run entirely on the cloud; phone optional, and paper-free. Connecting the aftermarket together, Shop-Ware’s ecosystem enables next-generation shop efficiency and customer satisfaction without compromise. Full-service onboarding and best-in-class support provide everything a shop needs to transform its business and stay competitive long into the future.
If you’d like to learn more about implementing Shop-Ware as the solution in your shop, request a demo.